Global Privacy Policy

Effective Date: 31/12/2024

1. Introduction

Tenet Health Edutech Pvt. Ltd. (“THEPL,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in compliance with applicable data protection laws, including:

  • India: Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDPA)
  • EU/EEA: General Data Protection Regulation (GDPR)
  • US: California Consumer Privacy Act (CCPA), HIPAA (where applicable)
  • Other jurisdictions: UK DPA 2018, Singapore PDPA, Australia Privacy Act

By using this website, you agree to this Privacy Policy.

2. Information We Collect

  • Identifiers: Name, address, telephone number, email, username, password
  • Account Data: Information provided when registering
  • Survey Responses: Voluntarily provided data
  • Technical Data: IP, browser type, device identifiers, cookies
  • Special Categories: Only with explicit consent

3. Legal Basis for Processing

  • Consent (GDPR Art. 6(1)(a))
  • Contract performance (GDPR Art. 6(1)(b))
  • Legal obligation (GDPR Art. 6(1)(c))
  • Legitimate interests (GDPR Art. 6(1)(f))

4. How We Use Your Information

  • Provide and manage services
  • Improve user experience
  • Conduct analytics
  • Comply with laws
  • Prevent fraud/security breaches

5. Information Storage & Transfers

Your data may be stored in India, US, EU, or other jurisdictions with safeguards like SCCs and adequacy decisions.

6. Disclosure of Your Information

  • With affiliates/service providers under confidentiality
  • To comply with laws
  • In mergers/acquisitions
  • To prevent or investigate fraud

7. Your Rights

  • Access, correct, delete your data
  • Restrict/opt-out of processing
  • Withdraw consent anytime
  • Data portability (GDPR)
  • Opt-out of sale/sharing (CCPA)

To exercise your rights, email: info@cliniminds.com

8. Cookies & Tracking

We use cookies for functionality, analytics, and performance. You can manage them via browser settings.

9. Third-Party Content

We are not responsible for the privacy practices of third-party websites linked from ours.

10. Security Measures

We use encryption, access controls, and secure hosting, but no online system is 100% secure.

11. Data Retention

We retain personal data as long as necessary for stated purposes or as required by law.

12. Children’s Privacy

We do not knowingly collect data from individuals under 18 without parental consent.

13. Changes to This Policy

We may update this policy periodically, with the latest version posted on our website.

14. Contact Information

Data Protection Officer (DPO) Tenet Health Edutech Pvt. Ltd. Email: info@cliniminds.com

15. Indemnification

You agree to indemnify and hold THEPL harmless from any claims arising from your use of our services in violation of this policy or applicable laws.